Privacy policy

Introduction

VERAUP INC. ("VERAUP", "we") is committed to protecting the privacy of the people who use its website, client portal and products. This policy explains what information we collect, why, how we use it and the rights you have.

By using our services, you agree to the practices described below.

Privacy officer

In accordance with Law 25 (Quebec), VERAUP has designated a person responsible for the protection of personal information. You can reach them for any question or to exercise your rights:

Information we collect

Information you provide to us

Information collected automatically

Purposes of use

We use your information only for specific purposes:

Sharing and hosting

We never sell your information. We share it only with trusted providers strictly necessary to our services (hosting, payment, email), bound by confidentiality agreements.

Some data may be hosted outside Canada. Where that is the case, we take the required measures to ensure equivalent protection.

Retention

We keep your information for as long as necessary for the purposes described, or for the legally required periods (notably tax-related). After that, it is securely destroyed or anonymized.

Your rights

You have rights over your personal information:

To exercise a right, write to privacy@veraup.com. We respond within the timeframes provided by law.

Cookies

We use essential, functional, analytics and marketing cookies. You control your preferences through our consent banner, which you can change at any time from the footer.

Security

We implement reasonable technical and organizational measures (encryption, access control, backups) to protect your information against loss, unauthorized access or disclosure.

Changes

We may update this policy. Any significant change will be announced on this page with a new update date.